The job
Built around the real day of a service advisor and tech — not generic project management.
01 · Intake → board
Walk-ins and appointments become repair orders on a live board. Status is the source of truth — not the whiteboard, not a text thread.
02 · Inspect with proof
Digital multi-point inspections with photos and flagged findings. Customers trust what they can see — and the writer isn’t retyping the tech’s notes.
Front brake pads
2mm remaining · scored rotor
03 · Estimate & approve
The estimate is the same document the shop works from. Text the approval link. They tap yes. You watch it flip to Approved without picking up the phone.
Estimate · RO-1042
$1,847.00
Front brakes · cabin filter · alignment
One tap from their phone
04 · Parts in the flow
Parts, markup, and vendors sit on the RO. When you invoice, stock moves with the job — not in a binder after closing.
Stock decrements when you invoice.
05 · Track the work
Day clock and job punches so labor isn’t a rumor. Advisors see actual vs billed while the car is still in the bay — not at month-end.
06 · Collect & release
Invoices and payment status live on the last column. Keys stay put until it’s paid. The handoff is the close — not the start of collections.
Keys stay in the drawer until the board says it's paid.
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